• Provide the most efficient primary healthcare services.
  
  
• Provide the most cost effective quality care.
  
  
• Maintain a contented dedicated workforce.
  
  
• Satisfy all stakeholders.
   

Our Values:

We, the members of Health-WorX, support the following core values:




Client Orientation

In our behavior we…

• Reflect the image of the company
  
  
• Deliver the right service in the right place at the right time
  
  
• Regard everyone who is dependant on our outputs as our client
  
  
• Strive to exceed the expectations of our clients
  
  
• Regularly monitor the satisfaction levels of our clients
  
  
• Respect our clients right to confidentiality
  
  
• Accept personal responsibility for the quality of our client service.

Mutual trust and respect

In our behavior we….

• Share information to the benefit of the company
  
  
• Listen with empathy
  
  
• Communicate openly and honestly
  
  
• Treat the individual with respect and dignity.
  
  
• Respect personal and company property
  
  
• Solve problems on a win-win basis
  
  
• Greet and acknowledge one another
  
  
• Maintain ethical standards.

Performance driven:

In our behavior we….

• Set objectives and give regular performance feedback
  
  
• Ensure the standards and expectations are understood by each individual.
  
  
• Recognise the achievements of others.
  
  
• Offer each individual the opportunity to develop to his/her full potential
  
  
• Eliminate activities that do not add value.
  
  
• Promote continuous improvement in productivity.
  
  
• Base all appointments and promotions on competence and performance.
  
  
• Accept mentorship as a management task.
  
  

• Promote positive team behavior.
  
  
• Ensure the participation of all role players in problem solving.
  
  
• Set common goals.
  
  
• Exhibit responsible, fair, honest and effective leadership.